VU HRM624 - All Subjective Solved Past Papers 2023 - Conflict Management

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Religion

Be careful of religious beliefs within foreign countries. Although some basic beliefs overlap, there some major differences In connection with religion there is great need for tolerance. Buddhism, Hinduism, and Moslem religions are found in many parts of the world, affecting the values (and attire) of people professing these faiths. For instances, these three religions forbid consumption of alcohol; Religious holidays affect international communication, interrupting work schedules or delaying responses to requests Be aware too that religion can affect the status of women; their positions within an economy and even their buying patterns and habits of dress.

Religion

Homogeneity and diversity of belief structure

1. Are you aware of the major religious beliefs that could affect your business relationships?
2. Will the religious holidays affect your rhythm of conducting business?
3. What personal behavior is acceptable and nonacceptable?

Social Norms

In various ways any national environmental constraints - education, law and regulations, economics, politics, religion - affect a nation?s social norms. In many countries a male line of the family profoundly influences some business decisions. Decisions, buying patterns, pooling of resources, special interests affect behavior and business communication. Beyond the immediate family a bond may exist between persons, based on caste, class, age, or even special interests. Be aware of anation's social norms.

Social Norms

importance of family, influence of past colonial influences:

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Individual cultural variables are very important to understand intercultural communication because While communicating, the message sender and the receiver are both affected by external and internal stimuli. So communicating with business people in a foreign country you must realize that overall individual cultural and other culture as well.Three individual cultures are discussed below:

Food

Food is one of the individual cultural variables. In order to understand individual culture It may be a good idea prior to visiting your host country to visit various ethnic restaurants in your home country. Then you'll have an initial idea as to the kinds of foods available: how they are served, fixed or eaten.

Manners

Another individual cultural variable is Knowing manner which is also very important. You must follow the manner according to the countries. As Children shake your hand in Germany, hug you in Italy. So different countries have different manners of greeting, we need to follow it for better understanding of individual culture variable.

Time

Persons in Latin America and the Middle East treat time more casually then do Americans, preferpromptness. Germans are time-precise. In Latin America - and in Buddhist cultures - you may wait an

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This means that you have to write separate and single space paragraph for each item and make double space between paragraphs. This means that you have to make order in tabular form in which the numbers, items, prices are given. So tabular form is clear than writing information in a paragraph form or sentence form.

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Intercultural Communication

1. What do you think of a culture in which people sign their last names first?
2. What is your reaction when two signatures appear at the bottom of a business letter?
3. Why don't people put the month first, then the day, rather than day first, then the month?
4. What is your impression of a foreign letter that is intentionally not concise?
5. Some salutations are overly formal; so are endings. Is that a concern when your letters have been more casual?
6. How do you react to long sentences in letters when you were taught to write shorter sentences?
7. What's your reaction when a letters ends without a clear statement of purpose or action?
8. What is your feeling toward a meeting in which there is little discussion and little comment until the senior and usually older person speaks and recommends an answer?
9. How do you react when writing problems such as errors in choice of verb tense, prepositions, and articles frequently occur in writing?

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Begin with something that will Interest the Reader

1. Altruistic Appeal
2. Reader-benefit appeal
3. Individual responsibility appeal
4. Personal experience appeal.

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1) Dear Sir,
I like the coat which is in beautifying your last window last Thursday, I like that coat and want to make my dress. I will pay the amount through credit card.

2) I have seen the advertisement yesterday in daily XYZ about the portable T.V I want to know further details and technical specification, once it will meet my requirement I will definitely will not wait to keep away that portable T.V

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National variables

1. Education
2. Politics
3. Social norms
4. Language
5. Economics
6. Regulations

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