Start
Q1
Question 1: __________ is a process which demands that full attention be paid to the spoken material.
Speaking
Listening
Hearing
Dialogue
Q2
Question 2: Which type of speaking relies on speaking notes?
Manuscript
Memorized
Impromptu
Extemporaneous
Q3
Question 3: Which of the following must NOT be adopted in preparing disappointing news messages?
Use sales-promotion material whenever appropriate.
Consider using an implicit refusal rather than an explicit refusal.
Capitalize on what you can do for the reader rather than what you cannot do.
Use negative words or phrases.
Q4
Question 4: Which of the following is usually related to environmental factors that affect the communication?
Listener barrier
Sender barrier
Physical barrier
Resistance
Q5
Question 5: Which of the following statement has biased language?
Most Germans are direct in their communication .
Jews generally make good business people.
Some Japanese business people cannot speak English.
Older people generally have lower energy levels.
Q6
Question 6: His GPA in 2000 (MBA) was 3.9 on a four point scale. Which of the following is a correct and more concrete form of this statement?
His GPA was 3.9 on a four point scale.
His GPA was good in 2000.
He got a good score in his MBA Program.
All of the given options
Q7
Question 7: Which one of the following statement defines situational context of interpersonal communication?
It concerns your reactions to the other person.
It deals with the psycho-social "where" you are communicating.
It is who you are and what you bring to interaction.
It deals with the physical "where" you are communicating.
Q8
Question 8: When centering on the audience, you start by finding __________ that enable you to identify with them.
Rare traits
Common traits
Extraordinary character
Unusual quality
Q9
Question 9: Which of the following pattern is not a specific organizational pattern?
Spatial
Chronological
Topical
Deductive
Q10
Question 10: How many purposes your introduction should have: